This is the privacy policy ("Privacy Policy") that your use of the Avia Application ("Site") and website (“Website” and collectively with the Site, the “Site”) owned by Avia Technologies, Inc and its affiliates and subsidiaries (collectively "Company") are committed to protecting the confidentiality and security of your personal information. This Privacy Policy describes the personal information we collect from or about you, how we use and to whom we disclose that information.
This Privacy Policy is incorporated into and is subject to Company’s Terms of Use. Your use of the Site and any personal information you provide on the Site remains subject to the terms of this Privacy Policy and our Terms of Use unless such personal information is related to an individual who seeks to be, is or was employed by Company.
What is Personally Identifiable Information?
For the purposes of this Privacy Policy, “personally identifiable information” means information that identifies a particular individual, such as name, physical address, email address, social security number and phone number.
Security?
The Company uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. The Company cannot, however, ensure or warrant the security of any information you transmit to the Company and you do so at your own risk. Once the Company receives your transmission of information, it makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If the Company learns of a security systems breach, then it may attempt to notify you electronically so that you can take appropriate protective steps. The Company may post a notice on the Site if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify the Company.
You may submit any questions you may have about our security procedures by emailing us at team@flyavia.net.
Information The Company Collects
You can use certain portions of the Site without disclosing any personal information about yourself. However, in order to utilize certain services of the Site (such as the ability to book a flight), you may be required to create a user account ("Account"). If you create an Account, the Company collects a variety of information such as your name and address, e-mail address, telephone number account preferences, and other information about you.
In addition, we collect the personal information that you submit to the Site, such as your name, address and any other contact or other information that you choose to provide by:
In addition, by interacting with the Site or booking flights using the Site, we additionally learn information about your transaction details and history. When you make a purchase, book a flight, fly with us, or communicate with us, we may learn details about you such as: travel plans, disability or health information (such as may be required to provide accommodations or to provide assistance in case of a health incident during a flight), emergency contacts, dietary restrictions, weight information, gender and date of birth, age or age-range, redress number, travel preferences, purchase information, and other information relating to your travel. Similar information about you may be provided when others book a flight on your behalf.
Additionally, we may gather information required to verify your identify, conduct a background check, or comply with government-mandated security requirements. This information may include your social security number, country of origin, passport, driver’s license, known traveler number, or other government-issued identification.
When you visit the Site, the Company may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser. The Company uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Website may not function properly if the ability to accept cookies is disabled.
We may also collect information such as your unique device identifier, your device’s operating system, your mobile carrier, and your location or GPS/geo-location, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request. We may also collect usage information that tells us how you are using the Site. We may do this through the use of tracking technologies (including cookies).
If you submit personally identifiable information to the Company through the Site, the Company may use your personal information to operate, maintain, and provide to you the features and functionality of the Site.
The Company does not use your email address or other personally identifiable information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. You may opt out of receiving any, or all, of these communications by emailing us at team@flyavia.net or by clicking on the "unsubscribe" link in any email sent by the Company or by replying to any email sent by the Company and entering the word UNSUBSCRIBE in the subject line. The Company may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major Site changes or for customer service purposes).
The Company uses both your personally identifiable information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Site and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user preferences and trends.
The Company uses cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Site; (b) provide custom, personalized content and information; (c) monitor the effectiveness of marketing campaigns; (d) monitor aggregate metrics such as total number of visitors, pages viewed, etc.; and (e) track your activity on the Site.
When the Company Discloses Information
The Company provides personally identifiable information and non-personally-identifiable information to its subsidiaries, affiliated companies, or other businesses or persons for the purpose of processing such information on our behalf or providing services to you (such as other airlines or third party charter operators). The Company may also share information with third parties to help us promote our products and services, or to help us customize advertisements, offers, or other communications to you. We may share information with companies in the mobile Site industry (such as carriers, operating system and platform developers, and Site stores).
The Company does not share your personally identifiable information (such as name or email address) with other, third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. [OR] The Company may share your personally identifiable information (such as name or email address) with our business partners and others for the purposes of providing you with information on goods or services we believe may be of interest to you.
Your California Privacy Rights
If you are a resident of California, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by the Company or its subsidiaries to a third party for the third party’s direct marketing purposes. You may make such a request once per calendar year. To obtain this information, please send an email message to team@flyavia.net with “Request for California Privacy Information” in the subject line and in the body of your message. The Company will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the “Shine the Light” and only information on covered sharing will be included in our response.
The Company may share non-personally-identifiable information (such as anonymous user usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) with Google and other interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Site.
The Company may release personally identifiable information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law) or respond to a court order, subpoena, or search warrant or to prevent fraud or injury to you, the Company or others.
The Company also reserves the right to disclose personally identifiable information and/or non-personally-identifiable information that the Company believes, in good faith, is appropriate or necessary to enforce our Terms of Use, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of its Site, and to protect the rights, property, or personal safety of the Company, our users or others.
Your Choices
You may, of course, limit and control the personally identifiable information provided to the Company through the Site, in which case, the Company may not be able to provide certain services to you. You may update or correct your personally identifiable information at any time by visiting your update profile page. In some circumstances we may not agree with your request to change your personally identifiable information and will instead append an alternative text to the record in question.
To protect your privacy and security, the Company takes reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.
We assume that, unless you advise us otherwise, that you have consented to the collection, use and disclosure of your personally identifiable information as explained in this Privacy Policy.
You can ask to see your personally identifiable information. If you want to review, verify or correct your personally identifiable information, please contact the Company in writing.
When requesting access to your personally identifiable information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personally identifiable information that we hold about you. We may charge you a fee to access your personally identifiable information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact the Company.
Your right to access the personally identifiable information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personally identifiable information that we hold about you. In addition, the personally identifiable information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.
In the event that we cannot provide you with access to your personally identifiable information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.
You may unsubscribe from promotional emails from the Company by following the unsubscribe link included in each such email. You may not opt-out of administrative emails (for example, emails about your purchases or other transactions) for your registered account. You can opt out of text messages from the Company by replying to a text from us with “STOP.”
Links to Other Apps
This Site may contain links to other sites that are not controlled in any way by the Company. Please be aware of this when you click on any such links; the Company is not responsible for the privacy practices and/or policies of any Site other than our own.
Our Commitment To Children’s' Privacy
Protecting the privacy of young children is especially important. For that reason, the Company does not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the Site from persons under 13 years of age, and no part of our Site is directed to persons under 13. If you are under 13 years of age, then please do not use or access the Site at any time or in any manner. If the Company learns that personally identifiable information of persons under 13 years of age has been collected on the Site without verified parental consent, then the Company will take the appropriate steps to delete this information.
Special Note to International Users
The Site is hosted in the United States and is intended for and directed to users in the United States. If you are a user accessing the Site from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Site, which are governed by U.S. law, this Privacy Notice, and our Terms of Use, you are transferring your personally identifiable information to the United States and you consent to that transfer.
In the Event of Merger, Sale, or Bankruptcy
In the event that the Company is acquired by or merged with a third party entity, it reserves the right, in any of these circumstances, to transfer or assign the information (including personally identifiable information) it has collected from its users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of the Company's bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, the Company may not be able to control how your personally identifiable information is treated, transferred, or used.
Notice to California Residents
Residents of the State of California may request a list of all third-parties to which the Company has disclosed certain personal information (as defined by California law) during the preceding year for those third-parties’ direct marketing purposes. If you are a California resident and desire such a list, please contact the Company at support@flyavia.net, or at: (888) 530-2842
For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide sufficient information for the Company to address your request. You need to attest to the fact that you are a California resident and provide a current California address for the Company’s response. Please note that requests will not taken via the telephone by facsimile, and the Company is not responsible for notices that are not labeled or sent properly, or that do not have complete information.
As of the Effective Date listed above, there is no commonly accepted response for Do Not Track signals initiated by browsers. Therefore, the Company does not respond to such signals or to other mechanisms that provide the ability to exercise choice regarding the collection of personally identifiable information regarding your online activities over time and across third party websites or online services.
Contact Details
If you have any questions or concerns regarding this privacy policy, or you wish to contact the Company, you may email the Company at support@flyavia.net.
Disclosure and Updates
This Privacy Policy may be revised periodically and this will be reflected by the “effective date” below. Please revisit this page to stay aware of any changes. Your continued use of the Site constitutes your agreement to this Privacy Policy and any future revisions.
For revisions to this Privacy Policy that may be materially less restrictive on the Company's use or disclosure of the personally identifiable information you have already provided, the Company will attempt to obtain your consent before implementing such revisions with respect to such information.
This Privacy Policy was last updated on August 25, 2017.